Payment & Security
We take your security very seriously indeed.
You can place your order:
– online on this website
– over the phone by calling 0203 146 4000. – lines are open Monday to Friday (except bank holidays) and from 9am to 5pm
We accept payment by MasterCard, Visa or American Express credit or debit cards, by bank transfer or by PayPal.
Please note that you should not send any credit or debit card details via email or post, as these methods are not secure.
Any card details that you provide through our website are handled by Sagepay, one of the largest payment gateways, who perform to all of the rigorous standards that are required of their industry. They never pass your full card details over to us.
When you provide card details over the phone we use a Worldpay terminal. These are the UK’s leading payments provider and again, perform to all of the rigorous standards that are required of them. We always shred your card details in the office as soon as we have processed your payment, and we always process your payment straight away. No card details are ever kept in the office for longer than half an hour at most (unless you instruct us to for any reason), and we will never keep them overnight.
For your additional peace of mind, we are enrolled on the Trustwave Trusted Commerce program to validate our compliance with the Payment Card Industry Data Security Standard (PCIDSS).